Confirmed Service Customer
Staff + work performed always 5 stars. Their policy of "purposely" not doing the multi-point inspection for customers who use the oil change coupon is under handed and completely unethical resulting in my last visit costing me $1280.00 for brakes that measured 1mm. I have brought my vehicle there since new for oil changes and service and have spoken to them about this but the answers make no sense.
Richard H.
LOWELL,
MA
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Was having trouble with my drivers seat. It would get stuck when I tried to adjust the seat. I came in with it and they got me in as soon as the part ...
Confirmed Service Customer
Guys at service desk were great. Awesome personality.. All my work was completed fast. Truck was as clean as when I dropped it off. ( no signs of grea...
Confirmed Service Customer
The service man was very professional and got things done quick and easy
Confirmed Service Customer
Gave me a pickup which I needed over the long holiday weekend to replace my pickup as a loaner which worked out great. without the pickup over Christm...