301 Reviews Found
Confirmed Service Customer
Kept vehicle for extended period of time. Additionally, there was lack of detail in the description of what type of valve was replaced. Also, my mileage in and my mileage upon pick up had about 75 mile discrepancy. Like they drove my car more than the 2 miles documented on check out paperwork.
Michael S.
HAVERHILL
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Confirmed Service Customer
Chris is always very friendly and very professional. He took a bad situation and made it right. Communicated real well with me about what the trouble was and when it would be fixed. He had it fixed right and when promised. Thank you again Chris.
Richard B.
METHUEN
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Confirmed Service Customer
It is always top notch. Great service. Great employees.
Barry M.
TEWKSBURY
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Confirmed Service Customer
First time at the service department and the manager took the great care of us. Asked about any specific issues with the car then estimate on service time. It took a little longer, but we were kept informed. Very professional. This was a very positive experience for us. Thank you!
Barbara D.
METHUEN
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Confirmed Service Customer
Jacob was great to work with lots of nice vehicles on the lot and he got me into the one I wanted
Timothy F.
BILLERICA
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Confirmed Sales Customer
Everyone was very welcoming and nice there. They made trading in and buying a new car extremely easy. I was in and out of the Dealweship within one hour. They went above and beyond for
Tatjana S.
ANDOVER
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Confirmed Sales Customer
Jim and Chris were great to work with and very easy to deal with. I knew what I wanted and they where able to get everything together in a short period of time.
Aaron D.
NORTH ANDOVER
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Confirmed Service Customer
in for regular maintance, job was done properly and staff is great to deal with.
Paul F.
WELLESLEY
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Confirmed Service Customer
Great service department. Everyone cares about you. Truck came out nice and clean
Denise H.
LOWELL
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Confirmed Service Customer
Was there when they opened. Had an oil change and tire rotation. Out by eight twenty. car washed, fluids refilled, and a complete happy customer when I left.
Albert P.
CHELMSFORD
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Confirmed Service Customer
they were great, need to replace my backup camera, they got it done quick and with no problems. they fix what you need and don't try to up sell you with extra service. that's why i continue to have my vehicles serviced there.
Scott H.
DRACUT
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Confirmed Service Customer
I had an appointment and they were ready for me when I got there. Took my truck in right away and was finished in less time than expected. Great service as always. Chris is very professional and very friendly.
Richard B.
METHUEN
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Confirmed Service Customer
Friendly, professional and expedient service
Manuel P.
BILLERICA
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Confirmed Service Customer
I have been a customer since 2019 when I bought my 2019 GMC Arcadia . I also had a friend go there and he also bought a new vehicle there. I called last week for an oil change and could not get an appointment until yesterday at 10am. There were very busy at the desk but one of the fellows asked if I was all set and he took my keys and away he went. He never asked if I needed a ride or was waiting. Well I waited 2 hours for my vehicle to have an oil change! This is unacceptable, My time is worth more than the $10 coupon that was taken off of my bill! In the past I called the dealership for a quote on tires for the same vehicle and never got a response, so I purchased them elsewhere. My point is that I would like to do business with the dealer that I purchased the vehicle from but they are making it hard to want to keep coming back especially when I can go anywhere for a $100.00 oil change and tire rotation! A 20 minute job that took 2 hours and yes I���ll guarantee that they all make more than $10 per hour!
Edward E.
TEWKSBURY
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Confirmed Service Customer
Everything went well, but it was really expensive.
Bob B.
TEWKSBURY